Resources Archive - Rocket Pro TPO

Crews: Your Dedicated Team Of Mortgage Experts

Get direct access to Crews: a dedicated team of mortgage experts – underwriters, closing specialists and purchase title coordinators – who know you and your business, helping you navigate the loan process and helping you close faster with more certainty.

You’ll work with the same team on your loans from start to finish. You’ll get more speed and efficiency with no bouncing back and forth. Your dedicated team knows the nuances of your business and is empowered to act. Your Crews team is who you call when you need immediate attention on time-sensitive loans.

Training by us. Driven by you.

Pro Performance is the industry’s most elite training program. Get the knowledge and insights to confidently present to clients, explain market conditions and win more business.

Sales

Take part in live virtual webinar training that focuses on important sales skills that help you do more for your clients – all led by our top trainers.

Platform

Learn how to maximize our world-class technology, tools and programs to grow your business. Live classes are added on a regular basis.

All Access

Visit our Detroit campus and meet with the Rocket Pro^SM TPO team. Gain insights from other successful brokers and get the best of Pro Performance in a live, in-person session.

Conventional loans, including 30-year fixed, 15-year fixed, and 5-,7- and 10-year adjustable rate loans are designed for clients who want lower monthly payments and an interest rate that never changes over the life of the loan.

Qualifications

Minimum Credit Score Required: 620 - 680
Minimum Down Payment Required: 5%
Loan Amount: up to $548,250

Max loan amount can exceed $548,250 but is subject to county loan limits.

This flexible product lets your clients choose a custom term with a fixed interest rate from 8 - 29 years.

Qualifications

Minimum Credit Score Required: 620 - 680
Minimum Down Payment Required: 3%
Loan Amount: up to $510,400

Max loan amount can exceed $510,400 but is subject to county loan limits.

Our high-balance loan offers easier qualifications than a jumbo loan, a FICO® Score as low as 620 and a loan-to-value ratio (LTV) of up to 80% on cash-out properties.

Our VA Streamline provides clients who have an existing VA loan the financial flexibility to lower their interest rate or change their term.

VA Streamline – IRRRL Advantages

Eligible veterans, active-duty service members and surviving spouses can refinance up to 120% of their home’s value
Reduced funding fee is just 0.5% of the loan amount – great money-saving advantage for your clients
No appraisal is needed
FICO® Score as low as 620

This no down payment loan option was created especially for your clients who are qualified veterans, service members and spouses.

VA Loan Benefits For Your Clients

May not need a down payment
Can qualify with a lower credit score compared to conventional loans
No need to pay mortgage insurance
Can use their VA loan benefit more than once (i.e., for their next home)

This refinance option lets your clients lower their monthly payment on the FHA loan they already have without an appraisal.

Key Benefits Of An FHA Streamline

Fewer documents needed
More lenient credit requirements to refinance compared to most other loans
Clients can refinance even if they owe more than their home is worth

This product is a great option for clients with credit scores of 580 and higher who pay a 3.5% down payment.

Qualifications

Minimum Credit Score Required: 580
Minimum Down Payment Required: 3.5%
Loan Amount: Up to $510,400

Our responsive internal FHA team helps ensure that your client’s loan closes in the shortest amount of time possible. Our extensive capabilities include:

Ordering case numbers
Pulling CAIVRS reports
Handling FHA appraisal transfers and state, federal and loan disclosures

Loan amount could be higher or lower based on county loan limits.

Partners have access to our industry-leading mortgage insurance (MI). Leverage our MI to save your clients thousands of dollars in extra premiums over the years.

Industry-Leading MI Advantages

Our MI rates beat the industry averages across the board through scale and reliability
For example, lower private mortgage insurance (PMI) of $30 - $40 per month is equivalent to a 1/8 lower interest rate

Rocket Connect is portal technology that helps you connect to the right team, right away. Our experts at your fingertips.

Answer a few questions upfront
Get to the right place, the first time
Eliminates any email inbox delays
Take action on a loan, escalate a loan directly to an operations leader and get help within two hours for all Rocket submissions
Self-serve option gives you control, helping you get answers on your own

Pathfinder is our most powerful technology ever for brokers, created in partnership with Google. Combining multimillion-dollar AI and machine learning tech, it’s a first-of-its-kind centralized platform – right at your fingertips, 24/7/365.

Pathfinder offers industry-exclusive tech called Answer Search. Type in a question, and the answer is found at the top of your screen. No more clicking around for more info. Use Pathfinder for better conversion, less loan fallout and a better client experience.

As a partner, you’ll receive free access to our Marketing Hub, a one-stop shop for enhancing your marketing campaigns.

Marketing Hub Advantages

Utilize professionally created social media tiles, emails, flyers, direct mail assets and radio scripts
Customize the assets by including your logo and headshot
Choose from a variety of promotional items that you can brand
Download educational PowerPoint presentations and how-to marketing guides
Access additional marketing services to create custom videos or build automated marketing campaigns through third-party partnerships

We allow our partners to see which clients have or haven't e-signed required documents in the portal. You can alert clients that an e-signature is required and eliminate waiting periods.

Our digital checklist includes disclosures and documents that you need to keep track of prior to closing.

Digital Findings Checklist Advantages

Helps you submit loans faster to underwriting
Gives you greater visibility
Eliminates paperwork
Allows you to take action quickly

Our responsive private home valuation tool gives you free, accurate data all on one page – within seconds. This is only available to our partners.

Property Hub Advantages

View property value details, a property description, an interactive map with street-level details that includes a list of comparable sales and more
Access more comps than on any public automated valuation model (AVM)
Save, print or email information directly to clients and real estate agents and encourage more educated, proactive conversations

Clear Choice Findings gives you full control over which AUS you use. Choose DU, LPA or have us pick with Best AUS. Get control upfront for a smoother, more streamlined process.

More Advantages Of Clear Choice Findings

You have the ability to choose the underwriting system upfront or use Best AUS.
No matter what you choose, we run both DU or LPA and give you a comparison of key loan attributes.
We recommend the best option, but let you choose the option that works best for you.
Decreases turn times.
Assesses self-employment history and employment documentation.
Serves up loan product that reduces client documentation.
Delivers best product.
Offers best appraisal type: PIW or ACE.
Delivers more speed and confidence.

The VLE allows you to see exactly what your clients see on their loan estimate. Make updates to taxes, payments and fees before registering the loan.

Our Condo Simply database adds speed and certainty to your condo-focused business, reducing turn times by as much as 2 weeks.

Take Advantage Of Our Condo Simply Database

Includes all approved condos
Eliminates need for a second approval or condo questionnaire submission
Saves your clients about $450
Reduces turn times by 2 weeks on average
Helps prevent loan fallout

Visit Pathfinder to review the condo simply database.

Explore new Rocket Pro^SM TPO-branded swag, from T-shirts and backpacks to drinkware and signage for your business – all at exclusive low prices. As a Rocket Pro^SM TPO partner, you receive 10% off our full catalog of customizable merchandise.

Because we've built great relationships with marketing agencies, we're giving our partners access to them at discount rates.

High-performing partners can be part of Pinnacle and have access to a variety of benefits and experiences that help them elevate their business.

Pinnacle Partners have access to:

Exclusive events across the country where you can engage with our leadership team and other top brokers
Exclusive benefits like Credit Upgrade credit consulting along with marketing and recruiting consultations where you can meet with experts and develop strategies

Receive 50% off ongoing education courses designed to help you get licensed, stay licensed, further develop your professional skills and keep you insured.

Every new partner receives personalized attention with White-Glove Service.

We want to ensure that, as a new partner, you can hit the ground running with confidence. Personalized attention is a hallmark of our White-Glove Service:

Your Account Executive will personally assist you with your first three loans
You can experience one-on-one screen sharing on the portal
You'll complete the process while your Account Executive is there to answer any questions

To ensure that new partners receive one-on-one attention, a dedicated Account Executive is assigned within 24 hours of approval.

With over 100 hours of mortgage training, your Account Executive will work with you to grow your business
Your Divisional Vice President and your Account Executive can assist for loan escalations. Both have an average of 8-plus years of experience and have closed on average over 15,000 loans

Our highly trained Onboarding team ensures that our new partners are supported and introduced to our process.

Our dedicated team can approve new partners in 24 hours
After being approved, partners receive a personalized call with an explanation of the next steps
White-Glove Service: A dedicated Account Executive assists with every new partner’s first three loans
24/7 access to the portal and technology support

Our automated renewal process lets you renew your partnership with us with just a few clicks of a button and in less than two minutes. An email will be automatically sent to your inbox that links to a secure online page. Just complete the form and submit. It’s that simple!

The appraisal will be posted on the portal, giving partners time to review before the client has visibility.

Request loan documents for closed clients or loans that have fallen out of the pipeline. Your requested documents will be delivered to you shortly, saving you time. No need to gather documents.

In the portal, you'll get the status of every loan with detailed communication. With live vendor updates, you can provide your clients with real-time information.

For added certainty, you get direct access to your underwriter. Below every loan in your pipeline, you'll see your underwriter's name and contact information. You can also call your underwriter directly if you have questions.

Our Frontline team is here for problem-solving prior to conditional approval.

This responsive team is your single point of contact. No need to memorize a list of phone numbers. Call (844) 937-7567, Monday – Friday from 9:00 a.m. – 9:00 p.m. ET.

Receive Support With

AUS/GUS assistance
Registration
Submission to underwriting

Our Operations team and underwriters are available Monday – Friday from 9:00 a.m. – 6:00 p.m. ET. Calling after hours? You'll be connected to a live team.

We're committed to delivering a fast, simple process. Our turn times average 1 – 3 days based on loan factors and market conditions.

No need to wait to have most of your conditions in before review. Submit your conditions piecemeal, and we’ll clear them as we get them, allowing you to close faster.

Get 3 free rate extension days for every loan you close.

Padlock Advantages

Padlock lets you customize your rate extension days to suit your clients’ needs. Use it to deliver a better experience for clients and real estate agents.

New partners start with 20 free rate extension days
Adds flexibility and convenience
Creates a more seamless process
Ideal if you need to reschedule closings – no additional costs
Gives you a maximum of 750 rate extension days (view accrued days on your rate sheet)

You can charge third-party processing fees and pass them along to the borrower on the final closing disclosure. Signing up is easy and allows you to close faster.

We take care of obtaining third-party vendor items for you so you can focus on the front end, delivering a significantly better experience to your clients and real estate agents.

Relax. We'll handle third-party vendor items, including verification of employment, payoffs, homeowners insurance and more. We provide this high level of visibility so that you have real-time information about the status of your vendor items. In turn, you can focus on helping more clients instead of chasing down vendor conditions.

All Rocket Pro TPO partners have 24/7 access to the portal that’s designed to add certainty and speed to your business.

Portal Essentials

Run Clear Choice Findings and register loan application
View rate sheets
Review scenarios on our calculator
View all leads

Pipeline Lets You View

Loans in process
Closing packages due
Loans pending purchase

More Portal Highlights

Turn times
Marketing Hub
Property Hub
Pathfinder

Resources

Process

Portal

Vendor Support

Third-Party Processing

Padlock

Accepting Documentation In Real Time

Turn Times

Extended Coverage

Frontline Access

Underwriter Access

Vendor Visibility

Automated Documents

Appraisal Preview

Automated Renewal

Products

Industry-Leading Mortgage Insurance (MI)

FHA Loan

FHA Streamline

VA Loan

VA Streamline – Interest Rate Reduction Refinance Loan (IRRRL)

High-Balance Loan

YOURgage®

Conventional Loan

Services

Onboarding Team

Dedicated Account Executive

White-Glove Service

Continuous Education

Pinnacle

Marketing Services

ProShop By Rocket

Condo Simply

Pro Performance

Crews

Technology

Portal

Virtual Loan Estimate (VLE)

Clear Choice Findings

Property Hub

Digital Findings Checklist

E-Sign Visibility

Marketing Hub

PathfinderSM By Rocket

Rocket Connect