Portal

All Rocket Pro TPO partners have 24/7 access to the portal that’s designed to add certainty and speed to your business.

Portal Essentials

• Submit loan application for findings and loan registration
• View rate sheets
• Review scenarios on our calculator
• View all leads

Pipeline Lets You View

• Loans in process
• Closing packages due
• Loans pending purchase

More Portal Highlights

• Turn times
• Marketing Hub
• Property Hub
• Pathfinder

Vendor Support

We take care of obtaining third-party vendor items for you so you can focus on the front end, delivering a significantly better experience to your clients and real estate agents.

Relax. We'll handle third-party vendor items, including verification of employment, payoffs, homeowners insurance and more. We provide this high level of visibility so that you have real-time information about the status of your vendor items. In turn, you can focus on helping more clients instead of chasing down vendor conditions.

Third-Party Processing

You can charge third-party processing fees and pass them along to the borrower on the final closing disclosure. Signing up is easy and allows you to close faster.

Padlock

Get 3 free rate extension days for every loan you close.

Padlock Advantages

Padlock lets you customize your rate extension days to suit your clients’ needs. Use it to deliver a better experience for clients and real estate agents.

• New partners start with 20 free rate extension days
• Adds flexibility and convenience
• Creates a more seamless process
• Ideal if you need to reschedule closings – no additional costs
• Gives you a maximum of 750 rate extension days (view accrued days on your rate sheet)

Accepting Documentation In Real Time

No need to wait to have most of your conditions in before review. Submit your conditions piecemeal, and we’ll clear them as we get them, allowing you to close faster.

Turn Times

We're committed to delivering a fast, simple process. Our turn times average 1 – 3 days based on loan factors and market conditions.

Extended Coverage

Our Operations team and underwriters are available Monday – Friday from 9:00 a.m. – 6:00 p.m. ET. Calling after hours? You'll be connected to a live team.

Frontline Access

Our Frontline team is here for problem-solving prior to conditional approval.

This responsive team is your single point of contact. No need to memorize a list of phone numbers. Call (844) 937-7567, Monday – Friday from 9:00 a.m. – 9:00 p.m. ET.

Receive Support With…

• AUS/GUS assistance
• Registration
• Submission to underwriting

Underwriter Access

For added certainty, you get direct access to your underwriter. Below every loan in your pipeline, you'll see your underwriter's name and contact information. You can also call your underwriter directly if you have questions.

Vendor Visibility

In the portal, you'll get the status of every loan with detailed communication. With live vendor updates, you can provide your clients with real-time information.

Automated Documents

Request loan documents for closed clients or loans that have fallen out of the pipeline. Your requested documents will be delivered to you shortly, saving you time. No need to gather documents.

Appraisal Preview

The appraisal will be posted on the portal, giving partners time to review before the client has visibility.

Automated Renewal

Our automated renewal process lets you renew your partnership with us with just a few clicks of a button and in less than two minutes. An email will be automatically sent to your inbox that links to a secure online page. Just complete the form and submit. It’s that simple!

Onboarding Team

Our highly trained Onboarding team ensures that our new partners are supported and introduced to our process.

• Our dedicated team can approve new partners in 24 hours
• After being approved, partners receive a personalized call with an explanation of the next steps
• White-Glove Service: A dedicated Account Executive assists with every new partner’s first three loans
• 24/7 access to the portal and technology support

Dedicated Account Executive

To ensure that new partners receive one-on-one attention, a dedicated Account Executive is assigned within 24 hours of approval.

• With over 100 hours of mortgage training, your Account Executive will work with you to grow your business
• Your Divisional Vice President and your Account Executive can assist for loan escalations. Both have an average of 8-plus years of experience and have closed on average over 15,000 loans

White-Glove Service

Every new partner receives personalized attention with White-Glove Service.

We want to ensure that, as a new partner, you can hit the ground running with confidence. Personalized attention is a hallmark of our White-Glove Service:

• Your Account Executive will personally assist you with your first three loans
• You can experience one-on-one screen sharing on the portal
• You'll complete the process while your Account Executive is there to answer any questions

Flightpath

We offer every partner comprehensive, interactive training. Flightpath is designed to educate, empower and elevate.

Our Comprehensive Flightpath Training…

• Covers topics from marketing, sales and technology to presentation skills and brand building
• Helps you grow your business with effective strategies and best practices from Quicken Loans leaders and top industry experts
• Gives you a glimpse of the Quicken Loans culture and campus in Detroit

Continuous Education

Receive 50% off ongoing education courses designed to help you get licensed, stay licensed, further develop your professional skills and keep you insured.

Pinnacle

High-performing partners can be part of Pinnacle and have access to a variety of benefits and experiences that help them elevate their business.

Pinnacle Partners Have Access To…

• Exclusive events across the country where you can engage with our leadership team and other top brokers
• Exclusive benefits like Fresh Start^® credit consulting along with marketing and recruiting consultations where you can meet with experts and develop strategies

Marketing Services

Because we've built great relationships with marketing agencies, we're giving our partners access to them at discount rates.

ProShop By Rocket

Explore new Rocket Pro^SM TPO-branded swag, from T-shirts and backpacks to drinkware and signage for your business – all at exclusive low prices. As a Rocket Pro^SM TPO partner, you receive 10% off our full catalog of customizable merchandise.

Webinars

Our partners have access to popular webinars where we cover industry trends, current market conditions and proven business strategies. Watch past webinars on YouTube.

Condo Simply

Our Condo Simply database adds speed and certainty to your condo-focused business, reducing turn times by as much as 2 weeks.

Take Advantage Of Our Condo Simply Database

• Includes all approved condos
• Eliminates need for a second approval or condo questionnaire submission
• Saves your clients about $450
• Reduces turn times by 2 weeks on average
• Helps prevent loan fallout

Schedule a time for you and your Account Executive to review the Condo Simply database.

Portal

The Visit the portal to streamline your business. From rate sheets and guidelines to viewing every loan in your pipeline, the portal delivers.

Portal Essentials

• Submit loan application for findings and loan registration
• View rate sheets
• Review scenarios on our calculator
• View all leads

Pipeline Lets You View

• Loans in process
• Closing packages due
• Loans pending purchase

More Portal Highlights

• Turn times
• Marketing Hub
• Property Hub
• Pathfinder

Virtual Loan Estimate (VLE)

The VLE allows you to see exactly what your clients see on their loan estimate. Make updates to taxes, payments and fees before registering the loan.

Best AUS

Our automated underwriting software (AUS) runs both Desktop Underwriter (DU) and Loan Prospect Advisor (LPA) simultaneously to select the best option for your clients.

More Advantages Of Our Best AUS

• Increases pull-through of loans in pipeline
• Decreases turn times
• Assesses self-employment history and employment documentation
• Serves up loan product that reduces client documentation
• Gives best product
• Offers best appraisal type - PIW or ACE
• Delivers more speed and confidence

Property Hub

Our responsive private home valuation tool gives you free, accurate data all on one page – within seconds. This is only available to our partners.

Property Hub Advantages

• View property value details, a property description, an interactive map with street-level details that includes a list of comparable sales and more
• Access more comps than on any public automated valuation model (AVM)
• Save, print or email information directly to clients and real estate agents and encourage more educated, proactive conversations

Digital Findings Checklist

Our digital checklist includes disclosures and documents that you need to keep track of prior to closing.

Digital Findings Checklist Advantages

• Helps you submit loans faster to underwriting
• Gives you greater visibility
• Eliminates paperwork
• Allows you to take action quickly

E-Sign Visibility

We allow our partners to see which clients have or haven't e-signed required documents in the portal. You can alert clients that an e-signature is required and eliminate waiting periods.

Marketing Hub

As a partner, you’ll receive free access to our Marketing Hub, a one-stop shop for enhancing your marketing campaigns.

Marketing Hub Advantages

• Utilize professionally created social media tiles, emails, flyers, direct mail assets and radio scripts
• Customize the assets by including your logo and headshot
• Choose from a variety of promotional items that you can brand
• Download educational PowerPoint presentations and how-to marketing guides
• Access additional marketing services to create custom videos or build automated marketing campaigns through third-party partnerships

Pathfinder^TM by Rocket

Pathfinder is our most powerful technology ever for brokers. It’s a first of its kind centralized platform, created in partnership with Google, incorporating feedback from our own partners.

• Find mortgage guidance and process information all in one spot
• Combines the best from The Answer and GURU
• Delivers definitive answers, faster solutions and industry-leading technology
• Get the power of thousands of underwriters - with one click

Rocket Connect

Rocket Connect is portal technology that helps you connect to the right team, right away. Our experts at your fingertips.

• Answer a few questions upfront
• Get to the right place, the first time
• Eliminates any email inbox delays
• Take action on a loan, escalate a loan and get tech help
• Self-serve option gives you control, helping you get answers on your own

Industry-Leading Mortgage Insurance (MI)

Partners have access to our industry-leading mortgage insurance (MI). Leverage our MI to save your clients thousands of dollars in extra premiums over the years.

Industry-Leading MI Advantages

• Our MI rates beat the industry averages across the board through scale and reliability
• For example, lower private mortgage insurance (PMI) of $30 - $40 per month is equivalent to a 1/8 lower interest rate

CondoMAXimum

Take advantage of our new construction condominium product. Wow your clients and impress local real estate agents and builders!

CondoMAXimum Advantages

• Only a 25% presale requirement is needed, compared to most lenders who require 50%
• No pricing adjustments
• Only the building the condo is located in needs to be completed, not the entire complex

FHA Loan

This product is a great option for clients with credit scores of 580 and higher who pay a 3.5% down payment.

Qualifications

Minimum Credit Score Required

• 580

Minimum Down Payment Required

• 3.5%

Loan Amount

• Up to $510,400

Our responsive internal FHA team helps ensure that your client’s loan closes in the shortest amount of time possible. Our extensive capabilities include:

• Ordering case numbers
• Pulling CAIVRS reports
• Handling FHA appraisal transfers and state, federal and loan disclosures

Loan amount could be higher or lower based on county loan limits.

FHA Streamline

This refinance option lets your clients lower their monthly payment on the FHA loan they already have without an appraisal.

Key Benefits Of An FHA Streamline

• Fewer documents needed
• More lenient credit requirements to refinance compared to most other loans
• Clients can refinance even if they owe more than their home is worth

VA Loan

This no down payment loan option was created especially for your clients who are qualified veterans, service members and spouses.

VA Loan Benefits For Your Clients

• May not need a down payment
• Can qualify with a lower credit score compared to conventional loans
• No need to pay mortgage insurance
• Can use their VA loan benefit more than once (i.e., for their next home)

VA Streamline – Interest Rate Reduction Refinance Loan (IRRRL)

Our VA Streamline provides clients who have an existing VA loan the financial flexibility to lower their interest rate or change their term.

VA Streamline – IRRRL Advantages

• Eligible veterans, active-duty service members and surviving spouses can refinance up to 120% of their home’s value
• Reduced funding fee is just 0.5% of the loan amount – great money-saving advantage for your clients
• No appraisal is needed
• FICO® Score as low as 620

High-Balance Loan

Our high-balance loan offers easier qualifications than a jumbo loan, a FICO® Score as low as 620 and a loan-to-value ratio (LTV) of up to 80% on cash-out properties.

YOURgage®

This flexible product lets your clients choose a custom term with a fixed interest rate from 8 - 29 years.

Qualifications

Minimum Credit Score Required

• 620 - 680

Minimum Down Payment Required

• 3%

Loan Amount

• Up to $510,400

Max loan amount can exceed $510,400 but is subject to county loan limits.

Conventional Loan

Conventional loans, including 30-year fixed, 15-year fixed, and 5-,7- and 10-year adjustable rate loans are designed for clients who want lower monthly payments and an interest rate that never changes over the life of the loan.

Qualifications

Minimum Credit Score Required

• 620 - 680

Minimum Down Payment Required

• 5%

Loan Amount

• Up to $510,400

Max loan amount can exceed $510,400 but is subject to county loan limits.